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The Daily Insight

Does autozone keep records of purchases

Author

Natalie Ross

Published Feb 24, 2026

How do I check my AutoZone purchase history?

How do I check my order status? Call the AutoZone Customer Care Center at (800) 288-6966. To make your request even easier, have your order number ready. You can also check your order’s status by sending an email request (including your order number) to Customer Service .

How can I get a receipt from AutoZone?

If you are returning an item(s) and you no longer have the receipt(s), contact AutoZone Customer Support at 800.288.6966 to request the transaction information for your order. The customer service representative will also explain the process for returning your item(s) to the nearest AutoZone store.

Can you return something to AutoZone without a receipt?

AutoZone’s return policy allows returns of eligible products within 90 days of the purchase date. You will need the original packaging for the product, the receipt, and in most cases, a government-issued photo ID. For AutoZone returns without a receipt, you need to call their customer support at 800-288-6966.

Can I return opened items to AutoZone?

Products can be returned to any AutoZone store, provided that they are in their original packaging or box and you have the original sale receipt.

Can you forge a receipt?

Some receipts are simply register tape, with a time stamp and a listing of a number of items purchased at various prices. These are easy to fake with something like an adding machine, although a fraudulent receipt may list prices that do not exist, or calculate sales tax incorrectly, and this can be a tip off.

Can I return oil to AutoZone?

To return a product to an AutoZone store, simply take the product, in its original packaging and/or box, and your receipt to the store of your choice. You must drain all fluids, if any, from the product before returning it. … All returns to an AutoZone store are subject to the in-store return policy.

Can you return rented tools to any Autozone?

Any AutoZoner in our stores can help you choose the right tool, and grab it for you from behind the counter. We ask for the purchase price of the tool as a deposit, and once you’re done with its use, bring the tool back for a full refund– keep it as long as you like!

What is a core charge at Autozone?

The core charge, sometimes called a core price, is a form of deposit you pay until returning your old part. If you don’t have the core at the time of purchase, you must pay the core charge. That charge is refunded to you when you return the core.

Can you return a car battery to Advance Auto?

With Proof of Purchase

Return or exchange any item with original purchase receipt within 45 days as NEW requires that item must be in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item.

How long can you keep a rental tool from AutoZone?

Borrow specialty tools when you need them, and get your full deposit back when you’re done with Au…

Does AutoZone rent code scanners?

We can help you get a reading yourself. Borrow an OBD reader to get a Check Engine Light reading with the AutoZone Free Fix Finder Service. It’s a simple task that takes less than two minutes.

What time does AutoZone close?

Every Monday to Saturday Autozone opens its store from 7:30 am to 10 pm. Almost 14 hours a day.

Autozone Hours.
Autozone Store HoursOpening HoursClosing Hours
Saturday7 am10 Pm

Can you rent a ball joint press?

Rent a ball joint u joint press from All Seasons Rent All.

Does AutoZone run free diagnostics?

AutoZone gives you a FREE, easy-to-read MYZONE HEALTH REPORT, which includes relevant codes, and details the action that needs to be taken.

Can AutoZone clear engine codes?

Yes they can make the light go out temporarily. They do it by using a scanner to erase the readiness monitors. Then until the readiness monitors reset (might be days, weeks or months) the light will stay off. That is, unless there is a hard failure then the light will come back when the car is restarted.

What will AutoZone do for free?

Many drivers don’t realize that AutoZone, the nation’s largest auto parts chain, will do the following services free of charge:
  • Read the codes on your check engine light.
  • Test your battery’s voltage.
  • Check your alternator and starter.
  • Help you install new wiper blades.

Can AutoZone tell me what’s wrong with my car?

Troubleshoot With Fix Finder

If your check engine light is on and you need to figure out what’s wrong, come to your local AutoZone and ask about Fix Finder. Fix Finder reads diagnostic trouble codes from your vehicle’s onboard diagnostic system, and pulls your vehicle information and mileage.

How much does AutoZone charge for diagnostic test?

At AutoZone, you don’t need to pay for testing your car. You can get your car’s parts tested for free at AutoZone. We can check out your car’s battery, alternator, starter, and voltage regulators while they’re still on your car. A complete starting and charging systems test can be given to your car.

Should I pay for car diagnostic?

So a diagnostic fee is simply the fee paid in order to understand the “why” behind an issue. This is important for both customers and garages to understand. Customers should know that figuring out why an issue is occurring takes far more time, training, and experience than simply seeing an issue’s symptoms.

What does OBD mean on a car?

On-Board Diagnostic II OBD II is an acronym for On-Board Diagnostic II, the second generation of on-board self-diagnostic equipment requirements for light- and medium-duty California vehicles.

What code reader does AutoZone use?

AutoZone | Innova’s 3040 OBD II Code Reader.

What does Black smoke from the tailpipe usually indicate?

1. Black Smoke. Billowing black smoke is generally a sign that the fuel-air ratio in your engine is too rich. This means that the fuel injectors are either adding too much fuel or that the intake valves aren’t letting enough air in.

What does OBS stand for?

OBS
AcronymDefinition
OBSOpen Broadcaster Software (live streaming software)
OBSObserved
OBSObviously
OBSObsolete

What does ECU stand for?

electronic control unit An electronic control unit (ECU) is a small device in a vehicle’s body that is responsible for controlling a specific function.